Privacy Policy | tivit bet Official Casino Platform
Last Updated: 2026-08-23
Privacy at a Glance
What we collect: Identity, payment, and technical data to run your account.
Why we collect it: To verify age, process payments, and prevent fraud.
Who sees it: Only trusted partner providers and legal authorities if required.
Retention: Kept for the account lifecycle and period required by Philippine law.
Your control: You can request access or deletion via our support channels.
Introduction and Scope
This Privacy Policy describes how tivit bet collects, uses, and protects your personal information. This policy applies exclusively to our platform and services provided to users within the Philippines.
Please note that this policy does not apply to third-party websites or external services. Once you leave our platform via a link to another site, we are no longer responsible for the data collection practices of those external entities.
Personal Information We Collect
Account & Identity
Details provided during registration to establish your identity and ensure you are of legal gaming age.
Verification Documents
Identification papers used for KYC (Know Your Customer) to prevent fraud and ensure security.
Payment Data
Information required to process deposits and withdrawals via our partner payment providers.
Gaming Activity
Records of your bets, transaction history, and game preferences to manage your account.
Technical Data
IP addresses, browser types, and device identifiers to optimize platform performance and security.
Support Records
Communications sent to our support team to resolve account issues or inquiries.
How We Collect Data
We gather information through three primary channels:
Directly from You: When you register an account, verify your identity, or contact support.
Automatically: Through cookies and server logs while you navigate our website or app.
Partner Providers: From specialized verification and payment service providers that facilitate our operations.
Why We Use Data
Your data is used strictly for the following professional purposes:
Account Management: Creating and maintaining your user profile.
Financial Transactions: Facilitating seamless deposits and withdrawals.
Compliance: Verifying identity and age to meet gaming regulations.
Security: Detecting and preventing fraud, money laundering, and multi-accounting.
Personalization: Improving your user experience based on your activity.
Legal Obligations: Fulfilling requirements mandated for gambling operators in the Philippines.
Marketing: Providing promotional updates, but only if you have explicitly opted in.
When We Share Data
We do not sell your personal data to third parties. We only share information with:
Legal Authorities: When required by law to comply with legal processes or regulatory requests.
How We Protect Data
We implement robust safeguards to keep your information secure:
Encryption: Using industry-standard encryption for data in transit.
Access Control: Restricting internal access to personal data to authorized personnel only.
Isolation: Ensuring payment data is handled through secure, isolated channels.
Monitoring: Continuous system monitoring to detect and respond to potential threats.
Cookies and Tracking
We use cookies to enhance your experience and maintain session security. For a detailed explanation of the cookies we use and how to manage them, please visit our Cookie Policy.
Your Rights
Depending on your status, you have the following rights regarding your data:
Access & Correction
Request a copy of your data or correct inaccuracies via our support channels.
Deletion & Portability
Request the removal of your data or its transfer to another service.
Consent Withdrawal
Withdraw your consent for marketing or optional data processing at any time.
Objection
Object to specific ways your data is being processed for legitimate interests.
Note: Even after an account is closed, we are required to retain certain records to comply with anti-money laundering (AML) and gambling regulations.
How Long We Retain Data
Personal data is retained for the duration of your active account relationship. Once the account is closed, we store only the necessary information for the timeframe required by applicable law in the Philippines to satisfy auditing and legal requirements.
Age Limits
Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, that account will be permanently closed and any funds will be handled according to legal requirements.
Parents or guardians who suspect a minor is using our platform should contact our support team immediately.
Cross-Border Transfers
Some of our technical and service providers operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data and maintain a level of security consistent with our policy.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to periodically check the "Last Updated" date at the top of the page to stay informed.
Contact Us
If you have any questions about your privacy or wish to exercise your data rights, please reach out to us through the official channels available on our Support Page.